Quality Engineering Professional Intern
The Walt Disney Company, Facilities & Operations Services, Orlando, FL
June 2019 – Dec. 2019
Executive Summary/
What Was Accomplished
-
Evaluated daily safety related maintenance tasks using a data driven, analytical, and practical approach to determine their value-added frequency and scope
-
Created detailed proposals to lead discussions with sustaining engineers and design assurance to change inspection frequencies, optimizing $500K labor dollars annually
-
Assisted 10 audits of Engineering Services and their attractions to verify compliance to internal standards and state legislation, improving safety and efficiency of their work
-
Shadowed Operations and Engineering Services and compiled work order and guest claim data for 6 attractions to drive inspection consistency for a similar restraint system
-
Updated documentation (Job Plans) using a workflow process (CRF) and documented engineering decisions in a System Hazard Analysis
Biggest Takeaways/
Lessons Learned
-
Driving engineering change within a company should be about adding value and "leaving something better than when we started."
-
When designing mechanical systems, it is important to consider how the design will be maintained in its lifetime and the maintenance task's safety and financial consequences - specifically, to design systems to not need to be inspected/maintained daily and to question when something is checked daily.
-
Having "all my ducks in a row" when presenting information in a design review with upper level engineers. Having sufficient information to communicate the results and drive the decision and thorough details on hand if needed.
-
Good engineering documentation is valuable; information must be consistent, organized, detailed.
Transferrable
Skills
-
Characterizing risk in a system level hazard analysis
-
Writing maintenance tasks/procedures in an engineering change approval process
-
Presentation/communication skills to sustaining engineers and senior design assurance engineers
-
Data analysis of likelihood/failure rates of mechanical systems
-
Attractions maintenance and operations experience by shadowing their cast and procedures
-
Knowledge of Disney's people, processes, and standards for decision making and operation of safe, reliable, and quality electromechanical systems
-
Developing safety procedures, including Ride Motion Protection
-
Understanding how economics drive engineering decisions
.jpeg)
